Vincent T. Chan, MD

Dr. Chan is the BEST, he is an excellent Sinus doctor and surgeon and he Is very personable too.I'd like to suggest that the Central phone support personnel have the option to transfer a patient in need directly to the Physician's office. It a be frustrating not being able to talk directly to the office staff at Dr. Chan's location. The central phone service personnel are very nice and try to be helpful, but they do not know my medical history. My last visit worked out since it was not Urgent this time. Just a suggestion. Thanks for listening.

Good

Was seen for ear wax removal bilaterally. Dr. Chan removed the remaining wax that was still present in my ear canals that was unable to be removed by my primary care physician's nurse due to the amount and proximity to my eardrum.

Thank you Dr. Vincent Chan for your kind and thoughtful concern in regard to my health and providing me with excellent medical care.

When I got sick ,I got good medical care and medication .and I was also checked up and monitored I am very thankful for all staff .Glory for all and I thank you very much

He was very kind and listened to me carefully. He took the time to explain things clearly and answer all my questions

Very professional visit responding to an urgent problem .

I had really great experience during my Dr. Appointment but it was getting the appointment was the problem. I believe I got an appointment 6-8 weeks out. Same with my Ear Dr. But over all great in office experience

Not a good bedside manner but seemed to really know his stuff

Very good and fast

Thank you Dr. Chan for your care and taking to time exam / listen to my concerns. I appreciated it very much. Your notes posted after the appointment MyChart has all the details I mentioned during the appointment. I am glad to come see you, you are one of the best ENTs at Swedish I know so far, very detailed oriented and thorough with the exam. Thanks again.

This specialist was knowledgeable, efficient, friendly and professional. It was my first time seeing him and he addressed all my concerns!

Good! Excellent! Great!

Good experience all around

It was a pleasure to meet the doctor.

Dr. Chan is the best Doctor in the entire Swedish network bar none! Happy to take a phone call to elaborate.

Dr. Chan was amazing. He took time to listen to my issue but was also very efficient.

Took a long time to get an appointment, but once there, was quick and easy and pleasant

Smart doctor, very professional. Enjoyed hi expertise.

Overall very satisfied with my care from Dr. Chan. Pleasant to deal with and I felt like my needs were addressed. I would not hesitate to go back to Dr. Chan for further care if it was ever needed. I have two areas of potential improvement I'd like to put forward for consideration. When discussing care and procedures, I'm the kind of person who likes to receive detailed information. I realize this might not apply to everyone. While I believe Dr. Chan made everything clear at a basic level, I would have appreciated more detail about the procedures conducted, what to expect before and after, and how best to approach recovery. It was difficult to ask for this level of information during our visits, partly I expect due to just the lack of available time to sit down and discuss everything. I realize this might be out of the control of the provider. Secondly, I feel like there might be a better mechanism for folks recovering from procedures to get more immediate information and advice from the surgeon/care team. I realize I was in the minority of folks who have complications after surgery, but there was no real way to get ahold of anyone to get information, directions, or care advice while my condition worsened. This included MyChart messages and a phone call to the office during working hours. It felt like the only thing I could do was wait until it got bad enough to go to the ER. I realize folks are already very busy in an office like this, so this might be something beyond the individual providers and something to work with administration, but some kind of rapid help line for post-surgical patients would be extremely useful. Again, overall, very pleased with my care and this provider.

All good

It was a very good appointment. Dr Chan is working with me on my nose issue. He's a good listener

He fixed my problem. I was very happy.

Dr. Chan has been great. Appointments are super speedy, but don't feel rushed. He's just really good at what he does.

Dr. CHAN IS VERY KNOWLEDGEABLE

Very pleases with Dr Chan, thanks

This provider is an ear specialist. This survey if very poorly designed for specialists. This provider is fast and efficient. He had my audiologist report on hand and did not need to do much since my condition is permanent. I like him a lot, very frank and friendly.

It was fine

He was nice an throughly looked at my daughter

Dr. Chan seemed really knowledgeable. He had good answers and recommendations/approaches to lay out. I do think he's so good at that, that he goes really quickly and it would be nice if he slowed down just a little bit.

Was too quick. Rushed experience.

Felt very rushed, and didn't feel like I was able to ask my questions or have them answered in a way I understood.

Seemed rushed and uninvolved

Thank you for the procedure - even though I'm still healing and my nose is a bit crusty it's already way better than before. I can breathe through my nose again. Thank you

Very knowledgeable and professional

Welcomed opportunity to see what the doctor saw when he was looking down my throat.

Kind courteous attentive personable patient and explanatory This Is an excellent doctor .

Dr Chan was a delight and pleasant to visit. He listened and responded to my concerns.

Every person I have encountered at Swedish Family Medicine - Ballard has been incredibly kind and helpful and Dr. Chan was no different. He was knowledgeable and explained everything to me in detail.

Every one of the Team was professional y respectful

Felt rushed and unheard.

Provider seemed very rushed

Good

I've visited Dr. Chan twice. The first time he spoke too quickly for me, but this time was different! He seemed to really listen to me, answer my questions, and made me feel valued. I will return for followup care as he's patient with "older folks" like me:)Thank you!

Everyone I dealt with in the clinic was very respectful and helpful.

Dr Chan is wonderful. His time spent with me is always rushed though.