Providence Swedish response to CrowdStrike outage

Patient safety and access to care our are top priorities and our IT teams have been working to respond to this global issue. 

Update as of 5:30 p.m. PT, July 19:

Providence Swedish has been making steady progress bringing systems back online throughout the day. Our efforts will continue during the weekend as we work to restore service levels back to normal as much as possible by Monday morning. During this time, patient care will be ongoing. People should not delay emergency or urgent care. Our emphasis remains on patient safety and community access.

For our patients, caregivers and anyone else who has been affected by this disruption, we appreciate your patience and want to assure you that we are doing everything possible to resolve this situation as quickly as we can.

We will provide additional updates as new information becomes available.

Providence Swedish, like other organizations across the world, is impacted by the CrowdStrike outage. Our IT teams have been working overnight to respond to the issue and have restored key functionality in the Epic electronic health record so that nurses, physicians and other caregivers can access patient records and perform clinical documentation. However, other clinical applications and workstations continue to be impacted, and our IT teams are working to restore these services as soon as possible.

Patient safety and access to care are always our top priorities at Providence Swedish. We thank you for your patience and we will provide updates as new information becomes available.

About Providence Swedish

Providence Swedish has served the Puget Sound region since the first Providence hospital opened in Seattle in 1877 and the first Swedish hospital opened in 1910. The two organizations affiliated in 2012 and today comprise the largest health care delivery system in Western Washington, with 22,000 caregivers, eight hospitals and 244 clinics. A not-for-profit family of organizations, Providence Swedish provides more than $406 million in community benefit in the Puget Sound Region each year. The health system offers a comprehensive range of services and specialty and subspecialty care in a number of clinical areas, including cancer, cardiovascular health, neurosciences, orthopedics, digestive health and women’s and children’s care.